response to crisis

Crisis Management and the Media

Once you know how you’re going to deliver your message, ensure your PR and executive team utilize specific policies and procedures for managing the media. Some of these issues are often overlooked, and during a crisis, executives and senior leaders … Read More

Managing A Crisis, Some Thoughts…

A crisis isn’t always an obvious situation. If an earthquake occurs, everyone knows the gravity of the issue. If a company’s services are failing or changing, the issue may creep up on the organization, until suddenly, it’s a crisis. After … Read More

Managing a PR Crisis

One of the issues that any one of our clients may face is a technical, communications, or leadership crisis. Managing that crisis may end up in one of two directions: the downward spiral of the organization and/or its leadership; or … Read More