crisis management

Managing A Crisis, Some Thoughts…

A crisis isn’t always an obvious situation. If an earthquake occurs, everyone knows the gravity of the issue. If a company’s services are failing or changing, the issue may creep up on the organization, until suddenly, it’s a crisis. After … Read More

Managing a PR Crisis

One of the issues that any one of our clients may face is a technical, communications, or leadership crisis. Managing that crisis may end up in one of two directions: the downward spiral of the organization and/or its leadership; or … Read More